Privacy Policy

We are committed to protecting your personal data and handling it responsibly.

Information We Collect

Contact Details: Name, phone number, and email submitted via forms and lesson enquiries
Lesson Details: Information about lesson preferences, availability, and learning goals
Technical Data: Basic analytics data to improve website performance and user experience

Cookies and Consent

We use a consent banner to keep optional cookies off until you choose otherwise. Necessary cookies are always active so the site can remember your consent choice, protect forms, and keep core pages working correctly.

Necessary cookies

Used for consent storage, form security, and essential website behaviour. These are always enabled.

Analytics cookies

Only enabled if you opt in. These help us understand page visits and outbound link usage so we can improve site content and navigation.

Google reCAPTCHA is loaded only when you actively use the contact form so we can reduce spam while limiting third-party requests during normal browsing.

Why We Collect This Information

Respond to Enquiries

To reply to your lesson requests and answer any questions you may have.

Manage Bookings

To process bookings and manage our customer communication effectively.

Improve Services

To maintain service quality and understand how our website is being used.

Ensure Security

To maintain website security and prevent fraudulent activity.

Data Sharing

We do not sell personal data. Data may only be shared with trusted service providers when required to operate our website and communications. We carefully select all third-party partners to ensure they meet our privacy standards.

Data Retention

Personal data is retained only for as long as needed for:

✓ Active enquiries and lesson bookings
✓ Legal obligations and compliance
✓ Dispute resolution
✓ Service improvement analysis

Once these purposes are fulfilled, we securely delete your data.

Your Rights

Access

Request access to your personal data we hold

Correction

Ask us to correct inaccurate or incomplete data

Deletion

Request deletion of your data where appropriate

Updates to This Policy

This page may be updated periodically to reflect legal, technical, or operational changes. We will notify you of significant updates where appropriate.

Questions About Privacy?

For all privacy-related questions or requests, please contact us using the form below.